United Bank Card -- Part of the United Bank Card Network
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SUPPORT
United Bank Card is always available to assist our merchants, ISO and Bank customers 24 hours a day 365 days a year.  Providing top notch customer service and technical support is a responsibility taken very seriously at United Bank Card.  Our reputation for outstanding service has led to numerous awards and nominations in our industry, including "Best of the Best" in 2003 by the Green Sheet.   With two support centers located in Hampton NJ and Tucson, AZ our customers will have 100% guaranteed and reliable service.

United Bank Card representatives can be reached through e-mail and over the phone 24 hours a day:

Customer Service:  800-201-0461
service@unitedbankcard.com
Technical Support:  800-632-1888
tech@unitedbankcard.com

Coming soon, merchants will be able to login to the Interactive Merchant System to view their statements, batches, transactions and exception reports online in real-time.  For more information on common questions, services and support issues please see the documentation below.
 

Additional Information (requires Adobe Reader):

Merchant Manual

Frequently Asked Questions

Interactive Merchant System

Statement Guide & Sample

Understanding Chargebacks

 

Download the free Adobe Reader here.

 

 EMPLOYMENT
 
For more information on employment opportunities
at United Bank Card. Click Here.

  PRESS RELEASES

For all the latest news and
Press releases at United
Bank Card. Click Here