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Mailing Address - US
Mail / Letters
Physical Address - Packages / Deliveries
United Bank Card, Inc United Bank Card, Inc
P.O. Box 4006
53 Frontage Rd
Clinton, NJ 08809
Perryville Industrial Park - Bldg III
Hampton, NJ 08827
Tel: (800) 201-0461Fax:
(908) 638-4219m
Sales Department:
Merchant Accounts, Check Services, Equipment, Gift Cards, Age
Verification
Sales@unitedbankcard.com
800-201-0461 Option 1.
Customer Service Department:
Statement & billing questions, batch & deposit information, bank account
changes, name changes, additional locations
Customerservice@unitedbankcard.com
800-201-0461 Option 2.
Technical Support Department
Terminal help desk, adding new card types, repairs
Tech@unitedbankcard.com
800-632-1888 Option 6.
Shipping & Supplies
Paper, Ribbons, Imprinter Slips, Ink, supplies for your POS terminal
Supplies@unitedbankcard.com
800-201-0461 x 113
Risk Management Department:
Please report any fraudulent sales, suspicious activity, or sales that
exceed your processing estimates
risk@unitedbankcard.com
800-201-0461 x 114
ISO Relations Department:
Independent Sales Offices and Agents will have more detailed support and
information available on the Interactive ISO System (IIS). If
you do not have access to this system please contact your ISO Relations
Manager.
(New ISO & Agent inquiries and ISO & Agent support)
ISO@unitedbankcard.com
800-201-0461 Ext. 136 - Brian Jones, VP - Sales
800-201-0461 Ext. 145 - Jonathan Brandon, National Sales Manager - East
Coast
800-201-0461 Ext. 219 - Maxwell Sinovoi, National Sales Manager - West
Coast
Voice Authorization Center:
Please contact when your terminal says "Call Center" or when initiating
a "Code 10" verification on suspicious transactions
Visa/MasterCard: 800-944-1111 - Bank ID# 089900
American Express: 800-528-2121
Discover Card: 800-347-1111
Have your merchant numbers ready.
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